Terms and Conditions

Welcome to our fika pure food website. Please read these terms and conditions carefully before using our website. By accessing and using this website, you agree to be bound by these terms and conditions. If you do not agree with any part of these terms, please refrain from using our website.

Personal Information

Fika pure food store, a Trademark of Prabanjam Traders, holds the license for the store. Your privacy is valued at Fika pure food store. This Privacy Policy explains how your data is collected and utilized by Fika pure food store on the Site. As a visitor or customer, we recommend that you carefully read and understand the Privacy Policy. By accessing the services offered on the Site, you agree to the collection and use of your data by Fika pure food store as outlined in this Privacy Policy.

License and Site access

Fika pure food store provides a limited sub-license to access and use this site for personal purposes. You are not permitted to download or modify the site or any part of it, except with the express written consent of Fika pure food store. This license does not allow resale or commercial use of the site or its contents, collection and use of product listings, descriptions, or prices, creation of derivative works, downloading or copying account information for the benefit of another merchant, or the use of data mining, robots, or similar tools for data gathering and extraction. Reproduction, duplication, sale, or exploitation of this site or any portion of it for commercial purposes requires the express written consent of Fika pure food store. Framing or using framing techniques to enclose trademarks, logos, or other proprietary information of the site or Fika pure food store and its affiliates is prohibited without express written consent. The use of meta tags or “hidden text” utilizing the site’s or Fika pure food store’s trademarks is not allowed without express written consent. Unauthorized use terminates the granted permission or license by Fika pure food store.


Unless specifically stated, all products listed on the Site will be sold at the Maximum Retail Price (MRP). The prices indicated during the ordering process will be the prices applied on the delivery date. While the prices of most products remain stable, certain commodities and fresh food items may experience daily fluctuations. If the prices are higher or lower on the delivery date, no additional charges will be collected or refunded accordingly during the order’s delivery.

Services overview

During the registration process on the Site, Fika pure food store may gather the following personally identifiable information from you: your name (including first and last name), alternate email address, mobile phone number, contact details, postal code, demographic profile (such as age and address), as well as information regarding the pages you visit or access on the site, the links you click, the frequency of page access, and any other related browsing information.


The availability of the Site’s terms is limited to select regions within India. Individuals who are considered “incompetent to contract” as defined by the Indian Contract Act, 1872, including undischarged insolvents, are not eligible to use the Site. If you are a minor, meaning you are under the age of 18 but at least 13 years old, you may only use the Site under the supervision of a parent or legal guardian who agrees to adhere to these Terms of Use. If you are below 18 years old, your parents or legal guardians, if registered users, may conduct transactions on your behalf. It is prohibited for you to purchase any material intended for adult consumption and prohibited to be sold to minors.


As a customer, you have the option to cancel your order at any time before the cut-off time of the designated slot by contacting our customer service. If you choose to cancel, we will provide a refund for any payments already made for the order. In the event of a suspected fraudulent transaction or a transaction that violates the website’s terms and conditions, we reserve the right to cancel such orders at our sole discretion. We maintain a negative list of fraudulent transactions and customers, and we may deny access or cancel any orders placed by individuals on this list.

You Agree and Confirm

  • In the event of a non-delivery due to your mistake (such as providing incorrect name, address, or other erroneous information), any additional costs incurred by Fika pure food store for redelivery will be claimed from you.
  • You agree to use the services provided by the Site, its affiliates, consultants, and contracted companies solely for lawful purposes. You will comply with all applicable laws and regulations while using and conducting transactions on the Site.
  • You acknowledge that accessing the services on this Site and engaging in transactions is done at your own risk. You are advised to exercise your best judgment and discretion before entering into any transaction through this Site.
  • You will provide authentic and accurate information whenever requested. Fika pure food store reserves the right to verify and validate the information and details provided by you at any time. If, upon confirmation, your information is found to be untrue (either wholly or partially), Fika pure food store reserves the right to reject your registration, prohibit you from using the Services, and/or accessing other affiliated websites without prior notice.
  • Before placing an order, you will carefully review the product description. By placing an order for a product, you agree to be bound by the conditions of sale as stated in the item’s description.
  • The delivery address provided for the ordered product will be accurate and complete in all respects

Usage of Site for any of the below purposes:

  • Transmitting material that promotes criminal activities, leads to civil liability, or violates any applicable laws, regulations, or code of conduct.  
  • Unauthorized access to computer systems.
  • Disrupting or interfering with another person’s use or enjoyment of the Site.
  • Violating any relevant laws.
  • Interfering or disrupting networks or websites connected to the Site.
  • Creating, transmitting, or storing electronic copies of copyrighted materials without the owner’s permission.

Modification of Terms and Conditions

Fika pure food store reserves the right to modify the Terms and Conditions of Use for the Website without prior notification. The latest version of these Terms and Conditions can be accessed on the Site at any time. It is recommended that you regularly review the Terms & Conditions on the Site. If you find the modified Terms & Conditions unacceptable, please discontinue using the Service. However, if you continue to use the Service, it will be deemed that you have agreed to accept and comply with the modified Terms and Conditions of Use for this Site.

Governing Law and Jurisdiction

This User Agreement will be interpreted in accordance with the applicable laws of India. The Courts in Puducherry will have exclusive jurisdiction over any legal proceedings arising from this agreement. In the event of any dispute or disagreement, whether regarding interpretation or otherwise, of any terms in this User Agreement between the parties involved, it will be referred to an independent arbitrator appointed by Fika pure food store. The arbitrator’s decision will be final and binding on the parties. The arbitration process will follow the provisions of the Arbitration and Conciliation Act, 1996, as amended from time to time.


This User Agreement remains in effect unless terminated by either you or Fika pure food store. You have the right to terminate this User Agreement at any time by discontinuing your use of this Site. Fika pure food store also reserves the right to terminate this User Agreement at any time, without prior notice, and deny you access to the Site. Such termination will be without any liability on the part of Fika pure food store. In the event of termination, whether by you or Fika pure food store, you must promptly delete or destroy all materials obtained from this Site, including any copies, whether made under the User Agreement or otherwise. Fika pure food store’s rights to any comments you have provided will survive the termination of this User Agreement. The termination of the User Agreement does not exempt you from any payment obligations for products already ordered from the Website, nor does it affect any liabilities that may have arisen under the User Agreement.

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