Shipping Policy

Thank you for shopping with us at Fika Pure Food Trade mark of Prabanjam Traders. We want to ensure that your experience is smooth and enjoyable. This Shipping Policy provides important information about how we ship our food products within India. By placing an order, you agree to the terms and conditions outlined below.

  1. Order Processing and Fulfillment:

1.1 Order Processing Time: Once you place an order, we will process it as quickly as possible. You will receive the product within 3 to 7 working days from the order placement days based on the postcode. However, during busy periods, it may take a little longer.

1.2 Order Verification: For security reasons, we may need to verify certain orders before processing them. If we need more information or documents, we will contact you by email or phone. If you don’t provide the requested information, your order may be delayed or canceled.

  1. Shipping Methods and Delivery:

2.1 Shipping Partners: We work with reliable logistics companies to ensure that your food products are delivered safely and on time. The shipping partner we
use may vary depending on your location and the size of your package.

2.2 Delivery Areas: We currently offer shipping within India only. However, there may be some remote or restricted areas where we cannot deliver. If your
location is not covered, we will let you know and cancel your order if necessary.

2.3 Estimated Delivery Time: The time it takes for your order to arrive depends on your location and the shipping method chosen. Please keep in mind that delivery times may vary due to factors beyond our control, such as weather conditions or unforeseen delays.

2.4 Tracking Information: Once your order is shipped, we will provide you with a tracking number and relevant shipping details. You can use this information to
track the status of your shipment on our website or through the shipping partner’s website.

2.5 Delivery Attempts: Our shipping partners will make reasonable attempts to deliver your package to the address you provided. If nobody is available to receive the package, the courier may hold it at their local office for a certain period. It is your responsibility to arrange for collection or reschedule delivery within
that timeframe.

  1. Shipping Charges:

3.1 Shipping Fees: The cost of shipping will be calculated based on the weight, size, and delivery location of your order. During the checkout process, you will
see the applicable shipping charges. Please note that additional fees may apply for remote or hard-to-reach areas.

3.2 Free Shipping: We may offer free shipping on orders that meet certain criteria, such as a minimum order value or special promotions. If your order qualifies for free shipping, it will be clearly indicated on our website.

  1. Packaging and Quality Assurance:

4.1 Packaging: We take great care to package your food products securely to ensure they arrive in good condition. We use appropriate packaging materials and
methods to protect them during transit.

4.2 Quality Assurance: We have strict quality control measures in place to ensure that the food products we ship are fresh and of the highest quality. We source our products from trusted suppliers and follow proper storage and handling practices.

  1. Returns and Exchanges:

For information on returns and exchanges, please refer to our separate Returns and Refunds Policy. This policy outlines the procedures and conditions for
returning or exchanging food products purchased from our website.

  1. Contact Us:

If you have any questions, concerns, or need assistance, please contact our customer support team at:

Email us at or call 7845774589 during 9:30 AM to 5 PM IST

We reserve the right to update or modify this Shipping Policy at any time without prior notice. Any changes will be effective once the revised policy is posted on our website.

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